Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@havocgolf.com. Please note that returns will need to be sent to the following address (at your own cost):
Havoc Limted
Unit 2b, 2/F,
34 Tai Yip street,
Kowloon Bay,
Kwun Tong, Kowloon,
Hong Kong SAR, China.
You can always contact us for any return question at sales@havocgolf.com.
Damages and issues
Havoc Golf products undergo a strict quality control process. However, please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.